Integrated Management Systems (IMS) is Hong Kong’s leading Digital Transformation Agency with a presence in Hong Kong, Shanghai, Guangzhou, Tokyo, and Paris. We work with brands to accelerate their growth through the conceptualisation and deployment of their digital strategy. We’re a one-stop shop, offering comprehensive, tailored solutions to help organisations unleash their full potential.
We’re not just a third-party service provider: our goal is to become your long-term strategic partner and help grow your business and uncover opportunities.
Whether it's for a one-off project or as your long-term strategic partner, our technical expertise will bring added value to your team.
We are:
Results-oriented
Agile
Customer-focused
Full front end and back end digital transformation of their consumer products division. Projects included data mining and advanced analytics.
Architected and built all the digital architecture for US$ 225 milion investment in China by PAG and Served as CTO for the Group. Projects included ERP, CRM, WeChat digital marketing, WeChat E-shop, Order processing & Loyalty programme.
Developed an automated loyalty membership program registration system with real-time POS availability. Also built an advanced (two-way) data transfer connector between proprietary POS, central database and Salesforce CRM.
Built an online property management software solution offering complete property asset and customer management services. Advanced features include inventory listings and publishing, digital marketing, client profiling and both forward and reverse client-to-property matching.
Developed a secure, loyalty reward system integrating a proprietary repository with automatic real-time distribution using Salesforce Marketing Cloud.
Built a spa management software that covers everything from inventory control to booking via mobile app for spa guests, fully customizable commission module, real-time and mobile booking, room and inventory management and a sophisticated, multi-tier loyalty programme. Complete integration with Salesforce and Marketing Cloud as well as social platforms like Facebook and WeChat.
Built an intelligent, fault tolerant, (one-way) data transfer connector between proprietary legacy databases and Salesforce CRM.